What browsers does ProofHub Support?
We support the following browsers:
We support the following browsers:
There is no need to purchase any kind of license for signing up with us. All that you require is internet connection and a modern web browser. Check out our browser compatibility.
All you need to do is type your account url into the web browser and enter your login credentials.
While logging into your account, please make sure that you have entered the username correctly. It can be either your email address or your name.
No, you get access to all the features of ProofHub during trial.
If the trial period ends before you choose a plan, your account will freeze. But, your data will remain intact, though inaccessible, until you choose a plan and add your card details.
Getting started with ProofHub is easy. Simply – add people, add projects and personalize your ProofHub account. Here’s the step-by-step guide.
Please check with your account owner whether he/she has given you access for the same or not.
Yes, you can white label your account by adding a company logo, creating a custom URL, selecting a particular color and setting a theme for your account.
Yes, ProofHub is available in German, Spanish, Chinese (Taiwan), Dutch, French, Italian, Portuguese, Russian, Turkish and Polish languages, besides English.
Yes you can import people using a CSV file in ProofHub.
Yes, you can assign them projects/tasks as they are suspended from their accounts on temporary basis. And, when you will be restoring them, you won't be required to remember in which projects or tasks you wanted to add/assign them.
Please check your email preferences from My preferences and see whether you have activated email notifications for your account or not.
If you have enabled email notifications for your account and not receiving notifications for files being proofed, please confirm whether you have assigned that file to any user or not. In case you have assigned that file to any user and still they do not receive any email notifications, then please report the issue to firstname.lastname@example.org with project and file names.
If you are receiving email notifications for a task that you are not assigned for, then you must be the creator of that task, because usually the creator of task receives email notifications for it in case any other user is not assigned to it. Also, if you are assigned on the task list you'll be notified about all the activites on the task.
Yes, you can restrict users to their specific projects only. There are three pre-defined roles in ProofHub: Owner, Admin and Normal user. Owner and Admin can see all the projects available in your account, whereas a normal user can only see those projects which are assigned to him/her. So, by assigning users with different roles you can limit which projects they can see in their accounts.
Yes, custom roles are available in ProofHub. To know more about how to create a custom role, you can read about it here
ProofHub's Me view solves your purpose as you can see all your overdue tasks and tasks that you need to work on today, tomorrow, this week, next week etc. across all projects.
ProofHub supports PDF, JPG, PNG, GIF, BMP file formats for proofing.
Yes, owner and admin can archive projects at any time. The archived projects don’t count against your project number limit, but the files stored in them do count against the storage limit.
An event is that point of time when a task is completed, whereas Milestones are created to signify the deadline for completion of a certain phase or part of the project. For example: You have a project to be launched and there are so many tasks that needs to be completed for it. The date of the launch when all your tasks have been completed is an event and the dates on which you need to deliver different items or tasks will be milestones.
Yes, you can. To associate a milestone with a task-list, all you need to do is select the checkbox of Associate a milestone and choose milestone from dropdown while creating task-list.
You need to Cascade the changes so that the task dependencies in the gantt work.
Yes, you can exclude weekends from Calendar.
Yes, you can upload new version of any file. To know more about our file versioning feature, you can read about it here.
Yes, we offer 40% discount ($89
$150, paid annually) on ProofHub's Ultimate Control Plan to nonprofit organizations.
To avail the discount, you can either provide your website link or submit any document that states your’s as a non profit organization to email@example.com. Our concerned team will verify the link or documents and apply non-profit discount on your account.
Yes, you can upgrade or downgrade your plan anytime you want.
Invoice is available in the "Invoices" menu item under the Manage button from the top bar.
No, your clients will not be charged if you invite them to any project. You can add unlimited users to your account. There is no restriction on adding users.
We accept payments via PayPal, as well as Visa, Mastercard, and American Express. We do accept bank wire payments for annual subscriptions as well.
Yes, we offer massive storage space. By default, you will get 100 GB of storage space in the Ultimate Control plan and to get additional storage space, you can upgrade your storage to 500GB, 1TB or even 2 TB. To know more about storage, you can read about it here.
To manage labels, go to Manage, click on the Tasks labels. You can create global or project based labels.
Yes, recurring tasks can be created. You need to put due date first to set the recurrence.