{"id":1115,"date":"2018-09-24T11:25:13","date_gmt":"2018-09-24T11:25:13","guid":{"rendered":"https:\/\/help.proofhub.com\/plus\/?p=1115"},"modified":"2021-12-24T09:56:29","modified_gmt":"2021-12-24T09:56:29","slug":"forgot-password","status":"publish","type":"post","link":"https:\/\/help.proofhub.com\/plus\/others\/forgot-password\/","title":{"rendered":"Forgot password\/Update password"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">If you\u2019ve forgotten the password for your account then you can follow the below-mentioned steps:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Click on the <\/span><strong>Forgot password?<\/strong> <span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">link on the login screen.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3975\" src=\"https:\/\/help.proofhub.com\/plus\/wp-content\/uploads\/2018\/09\/Screenshot-2021-09-13-at-4.27.59-PM.png\" alt=\"Forgot password\" width=\"411\" height=\"488\" srcset=\"https:\/\/help.proofhub.com\/plus\/wp-content\/uploads\/2018\/09\/Screenshot-2021-09-13-at-4.27.59-PM.png 460w, https:\/\/help.proofhub.com\/plus\/wp-content\/uploads\/2018\/09\/Screenshot-2021-09-13-at-4.27.59-PM-253x300.png 253w\" sizes=\"auto, (max-width: 411px) 100vw, 411px\" \/><br \/>\n<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">An <strong>OTP (one-time-password)<\/strong> will be sent to your registered email id. Add it to the OTP field and click on <strong>next<\/strong>.<\/span><\/span><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3978\" src=\"https:\/\/help.proofhub.com\/plus\/wp-content\/uploads\/2018\/09\/Screenshot-2021-09-13-at-4.41.26-PM.png\" alt=\"Sent OTP (one-time-password)\" width=\"411\" height=\"312\" srcset=\"https:\/\/help.proofhub.com\/plus\/wp-content\/uploads\/2018\/09\/Screenshot-2021-09-13-at-4.41.26-PM.png 468w, https:\/\/help.proofhub.com\/plus\/wp-content\/uploads\/2018\/09\/Screenshot-2021-09-13-at-4.41.26-PM-300x228.png 300w\" sizes=\"auto, (max-width: 411px) 100vw, 411px\" \/><\/li>\n<li style=\"font-weight: 400;\">On the next screen, you can <strong>set up a new password<\/strong> and log in to your account.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3979\" src=\"https:\/\/help.proofhub.com\/plus\/wp-content\/uploads\/2018\/09\/Screenshot-2021-09-13-at-4.37.56-PM.png\" alt=\"set up a new password\" width=\"409\" height=\"385\" srcset=\"https:\/\/help.proofhub.com\/plus\/wp-content\/uploads\/2018\/09\/Screenshot-2021-09-13-at-4.37.56-PM.png 453w, https:\/\/help.proofhub.com\/plus\/wp-content\/uploads\/2018\/09\/Screenshot-2021-09-13-at-4.37.56-PM-300x282.png 300w\" sizes=\"auto, (max-width: 409px) 100vw, 409px\" \/><\/li>\n<\/ol>\n<h3><strong>Update\/Change Password<\/strong><\/h3>\n<ol>\n<li><span style=\"font-weight: 400;\">Go to the top right corner of your screen and click on your profile photo or your initials.\u00a0\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Select the <strong>\u201cChange password\u201d<\/strong> option from the dropdown.\u00a0 \u00a0 \u00a0<\/span><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3981\" src=\"https:\/\/help.proofhub.com\/plus\/wp-content\/uploads\/2018\/09\/Screenshot-2021-09-13-at-4.53.05-PM.png\" alt=\"Change password drop-down Option\" width=\"414\" height=\"401\" srcset=\"https:\/\/help.proofhub.com\/plus\/wp-content\/uploads\/2018\/09\/Screenshot-2021-09-13-at-4.53.05-PM.png 441w, https:\/\/help.proofhub.com\/plus\/wp-content\/uploads\/2018\/09\/Screenshot-2021-09-13-at-4.53.05-PM-300x291.png 300w\" sizes=\"auto, (max-width: 414px) 100vw, 414px\" \/><\/li>\n<li>Add a new password in the change password window and click on <strong>update.<\/strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3980\" src=\"https:\/\/help.proofhub.com\/plus\/wp-content\/uploads\/2018\/09\/Screenshot-2021-09-13-at-4.55.56-PM.png\" alt=\"Add a new password\" width=\"621\" height=\"346\" srcset=\"https:\/\/help.proofhub.com\/plus\/wp-content\/uploads\/2018\/09\/Screenshot-2021-09-13-at-4.55.56-PM.png 760w, https:\/\/help.proofhub.com\/plus\/wp-content\/uploads\/2018\/09\/Screenshot-2021-09-13-at-4.55.56-PM-300x167.png 300w\" sizes=\"auto, (max-width: 621px) 100vw, 621px\" \/><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\"><strong>Note<\/strong>:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you don&#8217;t receive a password reset OTP then you can click on the <\/span><b>Retry<\/b><span style=\"font-weight: 400;\"> link.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you\u2019ve forgotten the password for your account then you can follow the below-mentioned steps: Click on the Forgot password? link on the login screen. An OTP (one-time-password) will be sent to your registered email id. Add it to the OTP field and click on next. On the next screen, you can set up a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15],"tags":[984,968,981,982,1135,983,969,1085],"class_list":["post-1115","post","type-post","status-publish","format-standard","hentry","category-others","tag-account-recovery","tag-change-password","tag-forgot-password","tag-how-to-reset-password","tag-password","tag-reset-password","tag-set-a-new-password","tag-update-password"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Forgot Password\/Update Password - ProofHub Help &amp; Support<\/title>\n<meta name=\"description\" content=\"Here you will get to learn about all the steps required to update your password in case you have forgotten your password.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.proofhub.com\/plus\/others\/forgot-password\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Forgot Password\/Update Password - ProofHub Help &amp; Support\" \/>\n<meta property=\"og:description\" content=\"Here you will get to learn about all the steps required to update your password in case you have forgotten your password.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/help.proofhub.com\/plus\/others\/forgot-password\/\" \/>\n<meta property=\"og:site_name\" content=\"ProofHub Help\" \/>\n<meta property=\"article:published_time\" content=\"2018-09-24T11:25:13+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-12-24T09:56:29+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/help.proofhub.com\/plus\/wp-content\/uploads\/2018\/09\/Screenshot-2021-09-13-at-4.27.59-PM.png\" \/>\n<meta name=\"author\" content=\"Gatora T. 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